How You can Respond to Google Reviews and Get to Strengthen Your Online Reputation
There is this question that may be causing some to scratch hairs-the reason as to why you need to respond to online reviews. This is given the fact that a good percentage of your prospects actually read online reviews and you know what an impact this creates and has on your business. The other reason is online reviews is just but free advertising.
It is a fact as we have said above that more and more online users rely on the reviews to inform their decisions for a deal or not. But the trends are that the business do not often fall for the 5-star rated businesses. As such, we see that there is a serious need for you to have the tips on how to respond to Google reviews. Thus we will take a look at some of the tips.
It is quite probable that we may still be asking ourselves what significance and relevance does a response to the reviews as on Google will have to the business and why do it anyway? The response is given for two reasons- it is just good for the business and it is as well a savvy SEO strategy. These are the reasons why it happens to be so.
The fact that it will enable you create a valuable bond is the first of the reasons why this happens to be so. The one thing about customers is that they will always want to continue using your products if they feel that they are listened to. Remember the fact that it is far more expensive to attract new customers than it is to keep the current base.
The other reason is that this is an investment which will even pay off in future. This is due to the fact that the owner responses are not only read by the reviewers but as well people who may turn out to be your future clients. It is even estimated that about 88% of the consumers of the reviews, trust them over and above personal recommendations.
To the million dollar question-How does one respond to the Google reviews? The first tip is to respond to all of them. For those entities in a similar practice as that of Julie Johnson Law, response to reviews becomes even more serious than you ever think it could be. If you happen to have fewer reviews then it is a sure way o run out of competition as your competitors will have a fair share of the market courtesy of the reviews that they have and ratings.